Khadamat
On-Demand Services & Job Marketplace

Khadamat is an innovative platform designed to connect users with service providers across the Gulf countries, making it easier for individuals to find professionals for various job tasks. Whether you need a plumber, electrician, or any other specialized service, Khadamat allows users to request jobs and hire service providers to complete them. It also comes with a robust Admin Panel that enables administrators to manage user subscriptions, monitor activity, track statistics, and ensure smooth operations.

Project preview
Gulf Region
Market
8 Months
Duration
iOS + Android + Web Admin
Platforms
2025
Year
01 - Problem

Finding reliable local service providers was slow and unreliable

People in the Gulf often struggled to find trustworthy plumbers, electricians, cleaners, or other skilled workers. Traditional methods like calling friends, posting on social media, or random searches led to delays, poor quality, pricing disputes, and lack of transparency.

Service providers had no centralized platform to receive jobs, manage schedules, or get paid securely. There was no efficient way for admins to oversee the ecosystem, verify users, or track platform performance.

Problem
01
Fragmented Service Discovery
No unified marketplace to find and compare local service providers quickly.
02
Lack of Trust & Transparency
No ratings, verified profiles, or real-time communication between users and providers.
03
Inefficient Operations
No admin tools for managing subscriptions, monitoring activity, or ensuring quality.
02 - Constraints
Constraints

Real-world limits we had to work within

8-Month Multi-App Delivery
Customer app + Service Provider app + powerful Admin Panel with full regional payment support.
Regional Payment Compliance
Integration with UPayment, MyFatoorah, KNET, and Tap for seamless Gulf payments.
Real-Time Reliability
Geo-location, live tracking, sockets for chat, and push notifications across the region.
Trust & Safety
Role-based access, Firebase Auth, cloud media verification, and admin moderation tools.
03 - What We Built

One platform.
Get it done. Locally.

Khadamat connects customers with skilled local service providers across the Gulf through dedicated apps for users and providers, plus a comprehensive admin panel. The platform enables easy job posting, real-time communication, secure payments, and efficient service delivery for everyday needs like plumbing, electrical work, cleaning, and more.

What we built
Customer Experience
01
Customer Experience
  • Post job requests with details and photos
  • Browse and hire nearby service providers
  • Real-time tracking & chat with providers
  • Multi-language & RTL support
Service Provider Tools
02
Service Provider Tools
  • Receive and manage job requests
  • Update availability and pricing
  • In-app chat & navigation support
  • Earnings tracking via wallet
Admin Management
03
Admin Management
  • Powerful admin dashboard
  • User & subscription management
  • Analytics & activity reports
  • Role-based access control
04 - Tech Stack

Built for trust, speed, and regional scale

Full-stack on-demand marketplace with dedicated customer and provider apps, real-time features, regional payment gateways, and a robust admin panel, optimized for the Gulf market.

React Native
Cross-Platform Mobile
React Native
Firebase
Auth / Storage / Push / Cloud
Firebase
Socket.io
Real-time Chat & Triggers
Socket.io
Node.js / Express
Backend API
Node.js / Express
MongoDB
Database
MongoDB
05 - Results
4.7
App Rating
72%
30-Day Retention
65%
Job Completion Rate
40+
Avg Jobs/Month

Faster jobs, satisfied users, thriving providers

Real-time tracking and chat significantly improved job completion and customer satisfaction.
Regional payment options (KNET, Tap, etc.) made transactions smooth and trustworthy.
Admin dashboard streamlined user management and subscription oversight.
Multi-language & RTL support drove strong adoption across the Gulf region.
Results
06 - Timeline

32 weeks from idea to Gulf-wide service

Structured development with focus on regional payments, RTL design, real-time communication, and thorough testing with both customers and service providers.

01
Discovery & Planning
Weeks 1–4
Market research in Gulf countries, stakeholder interviews, define job flows, payment integrations, and RTL requirements.
02
Design & Prototyping
Weeks 5–8
User-friendly UI for job posting, provider apps, and admin panel, RTL tested early.
03
Core Development
Weeks 9–16
Auth, job posting, provider matching, Firebase integration, and basic chat/tracking.
04
Payments & Real-Time
Weeks 17–22
UPayment/MyFatoorah/KNET/Tap integration, sockets for live updates, push notifications.
05
Admin & Polish
Weeks 23–27
Admin dashboard, analytics, cloud media, multi-language/RTL, and security audits.
06
Testing & Launch
Weeks 28–32
Beta testing across Gulf countries, bug fixes, Play Store submission, and post-launch monitoring.
Trusted US-Registered Development Agency
5.0 Client Satisfaction on Clutch
Recognized Top Rated Plus on Upwork
100+ Products Delivered
20+ Expert Developers & Designers
6+ Years of Development Excellence
Serving Clients Across the Globe
98% Client Retention Rate
Trusted US-Registered Development Agency
5.0 Client Satisfaction on Clutch
Recognized Top Rated Plus on Upwork
100+ Products Delivered
20+ Expert Developers & Designers
6+ Years of Development Excellence
Serving Clients Across the Globe
98% Client Retention Rate
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